The moment a kid opens their own mailbox for the first time is one you'll want your phone ready for.
Poppy Post has a bright red mailbox at the end of her lane. It's always full. It belongs entirely to her. It's where every adventure starts and ends.
Your child can have exactly that.
A PO Box at your local post office gives your child their very own dedicated mailbox — completely separate from the family mail, with their own key to check it. Their name on the box. Their letters inside. Their responsibility to manage.
The key is theirs. The mailbox is theirs. The letters inside are theirs. This is not something they share — it belongs entirely to them.
Their own key. Their own door. Their own address in the world. Real things — not symbolic ones.
They are the keeper of the key. They decide when to check the mail. They manage their own address. Real skills wrapped in a genuinely fun experience.
Every mail day is an adventure. Is there something in the box today? Only one way to find out.
Your child has their own address. A real one. That belongs to them. That's a bigger deal than it sounds.
The first trip to set up your child's PO Box should feel like an event — not an errand.
Tell them tomorrow they're going to see their very own mailbox for the first time. Let them fall asleep thinking about it.
Let them put the key in, turn it, pull open the little door. Do not help unless they ask. That moment — the first time a child opens their very own mailbox — is one you will want your phone out for.
From the moment you leave the house the key is theirs to hold. They are the keeper of the mailbox. Do not carry it for them.
Every trip to check the mail should feel like a small adventure. After-school Fridays. Saturday mornings with a treat after. Whatever works — make it consistent enough that your child counts down to it.
Go to usps.com/poboxes to find available boxes at your nearest post office and reserve one online. Complete the process in person when you pick up your keys.
Two paths. Both straightforward. Both end with a key in your child's hand.
Walk into any post office and ask to set up a PO Box. The staff will show you what's available and get you set up on the spot.
Two forms of ID — one must be a photo ID. Payment — boxes start at approximately $10–20 every six months depending on size and location.
Size 1 or Size 2. The smallest and least expensive options. Your child's letters will fit perfectly.
You'll receive two keys. Give one to your child. Tell them the one with the keychain is theirs.
That's why we built Give a Key — MailDay's mailbox sponsorship program. When members check out they can add a $10 Give a Key sponsorship with one click. That $10 goes directly into the MailDay Mailbox Fund and covers another family's setup cost — giving their child their first mailbox, their first key, and their first address in the world.
MailDay is not an open platform. Every family who joins completes our onboarding form before a single match is made. Our team reviews every application personally. Any application that raises a concern is declined and refunded immediately — no questions asked on our end.
We reserve the right to remove any member from MailDay at any time for any reason. We don't take that lightly. We use it when we need to.
Two paths. Both straightforward. Both end with a key in your child's hand.
When two children are matched MailDay introduces their parents via private email. Addresses are exchanged directly between parents — never publicly, never in a group setting, never anywhere a stranger could see them.
Your child writes their pen pal's first name on the envelope. You address the outer envelope with the full mailing address. Your child's full name is never shared publicly anywhere in the MailDay system.
Most MailDay families give their child a dedicated PO Box for their letters. Not because we require it — because once they understand what it is they want it.
A PO Box means no family's home address is ever necessary. It also means your child has something that belongs entirely to them. Those two things are not in conflict.
A PO Box is strongly recommended. It is never required. Many families use their home address and have a wonderful experience. That is always your call.
MailDay matches kids. Parents manage the correspondence.
We ask every family to read letters their child receives before passing them along and to review letters their child writes before mailing. This is stated clearly in our terms of service — and it is the single most effective safety measure available.
If you ever receive a letter that concerns you contact us immediately at hello@joinmailday.com. Any member who sends inappropriate content is removed immediately and permanently. No exceptions.
MailDay is fully compliant with the Children's Online Privacy Protection Act. All accounts are held by parents or guardians — not children. We collect information about children from parents only. We never interact directly with children or collect information from them. We never use children's data for advertising purposes.
Parents can request to view or delete their child's information at any time by emailing hello@joinmailday.com.
If your child's pen pal goes quiet for more than 6 weeks — for any reason — contact us and we will find them a new pen pal. No questions asked. No extra charge. No waiting.
Included in every MailDay membership automatically.
We hope it never does. But if it does — we want you to know exactly what happens.
Email us at hello@joinmailday.com. We respond to all safety concerns within 24 hours — usually much faster. Any member found to have sent inappropriate content is removed immediately and permanently.
MailDay is a small team that genuinely cares about every family in this community. When something goes wrong we treat it that way.
No. Their pen pal can use a home address or their own PO Box. Either works perfectly.
Absolutely not. A PO Box is an option — not a requirement. Many MailDay families use their home address and have a wonderful experience. This is entirely your call.
USPS has over 31,000 locations across the US. If you're in a truly rural area a UPS Store mailbox works just as well for receiving letters.
You can — but we'd suggest keeping it just for MailDay letters. Part of the magic is that your child knows every piece of mail in that box is theirs. Mixing in other mail dilutes that a little.
Email us at hello@joinmailday.com with your new address. We'll update your account and notify your pen pal's family within 48 hours.
Your child's first name and your mailing address are shared only with the parents of your child's pen pal — and only via private email. Nothing is shared publicly. Nothing is shared in group settings. Your family's full names are never published anywhere in the MailDay system.
Email hello@joinmailday.com immediately. We respond within 24 hours — usually much faster. Any safety concern is treated as the highest priority regardless of what it is.
The mailbox comes first. The pen pal comes next. Then the letters. Then the moment when your kid runs inside holding something addressed specifically to them — and you realize this was the right call.